A practical plan for executors and families handling a loved one’s home
First protect personal records, photographs, jewelry awaiting family decisions, and items mentioned in estate instructions. Do not discard unfamiliar boxes simply because they appear ordinary. An everyday household can contain collections whose significance is not obvious at first glance. At the same time, an estate-sale company cannot determine legal ownership or resolve disagreements between heirs. The person arranging the sale should establish decision-making authority with the appropriate legal adviser before authorizing work.
If you live outside Hampton Roads, identify a reliable local contact and gather a broad overview of the home’s contents. Explain whether anyone is still living there, whether beneficiaries are collecting keepsakes, and whether a property listing or closing is expected. We discuss access, preparation, sale days, and settlement in the written agreement. Probate requirements, fiduciary obligations, and tax advice belong with your attorney or accountant; this page provides practical contents planning, not legal advice.
Decisions to make before work begins
Consider how family members will make choices before anyone starts pricing the remaining household. Photographs and a shared list can help relatives who cannot visit, but they should not replace the authorized person's decisions. Label definite exclusions, keep related accessories together, and avoid moving items between homes without recording what changed. If someone believes a particular object belongs to them, resolve that question with the appropriate adviser rather than including it in a public sale while ownership is disputed. Tell us whether the home is vacant and who will provide access. Private documents and personal keepsakes need a secure location throughout preparation and sale days, even when the rest of the property is ready for visitors.
What we discuss at the consultation
We begin with the household, the contents, and the decision you are trying to make. Tell us what family members plan to keep, whether anyone is still living in the home, and when the property needs to be available. Access, parking, utilities, and restrictions on public sale activity are important practical details. An estate sale is not the right answer for every property, and a free consultation is a chance to explore fit before committing to work.
Please avoid major sorting or disposal until you have discussed the saleable contents. Protect private records and set aside anything that is definitely not for sale. We research and price the remaining items, organize display areas, advertise the event, and manage staffed sale days within the scope of the agreement. Keep all approved exclusions clear before staging, rather than removing merchandise after pricing and promotion have begun.
Written scope, fees, and settlement
Our standard estate-sale fee is 40% of net sale proceeds or a $2,000 minimum, whichever is greater. That minimum is not an extra staging charge. Ask about the specific scope for your home and any separately arranged work. Do not rely on a verbal expectation about removal, transport, a guaranteed return, or a final clearance date. A written agreement should identify responsibilities clearly so family members and professional advisers are working from the same plan.
After the sale, proceeds are reconciled under the agreement. Our standard terms provide for processing through the bank within two to three business days, followed by a bank-issued mailed check that typically arrives five to seven business days after mailing. Give us the correct payee and mailing address and allow for mail delivery. There is no need to publish your home address, estate paperwork, or personal financial information to request an initial conversation.
Local help across the Southside and Peninsula
We serve Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, Hampton, Newport News, Williamsburg, Yorktown, and Poquoson. A Southside home and a Peninsula property can have different travel and access considerations, so discuss the actual location and preferred dates rather than assuming availability. We coordinate the estate-sale portion of the transition and explain where separate arrangements are needed. Start early if a move, listing, or closing date is already set.
Common questions
Where do I start?
Call (757) 542-5093 or request a free consultation. Tell us the city, your situation, and the timing you have in mind.
Is a cleanout included?
No. Remaining contents are the client’s responsibility unless a separate written removal agreement is arranged.
Do you guarantee sale proceeds?
No. The mix of contents, condition, demand, access, and sale conditions affect results. Discuss the scope and fee before signing.